Friendly service helps us retain a significant loyal guests annually. We create your journey in comfort based on local characteristics. Despite not advanced-degree people, our crew are friendly and enthusiastic locals in good manners, who deeply know their living place, who are not only the servers but also local friends to share and tell you legendary stories of islands, islets and their on-water lives. Besides remaining their fundamental values, good characters, our crew are well-trained enough to commit service standards to our dear passengers. You will enjoy conscientious care in cozy atmosphere like at home. Especially, Gray Line focuses on enhancing crew knowledge about the geographical character of Halong Bay such as environment, heritage, culture, and well-being of its residents. In pursuit of community-based working concept, we maximize the benefits to local communities, minimize negative social or environmental impacts, and helps local people conserve fragile cultures and habitats or species. Gray Line cruise promises to bring you unforgettable experience at our top-rated attractions while maintaining cultural integrity, biological diversity, and life-support systems.
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