108-year brand and it steps into Vietnam
Founded in 1910, the Gray Line USA had started with bus sightseeing tours in Washington DC, then soon expanded its activities to global countries.
AMERICAN BRAND
A century of trust, We keep customer safety the top priority with $1.000.000 liability insurance.
WE ARE FAMILY-FOCUSED
At a low guest-to-crew ratio, we offer a wide range of cabins that fits families & couples.
TOP RATED ATTRACTIONS
Exploring the centrally protected heritage site & striving for the difference in fine-tuning of activity timing comfortably.
Upon its 100th year anniversary, the Gray Line has welcomed a new, leading Vietnam’s DMC into the team as a master licensee, operated throughout the country and on Halong Bay in the end of 2013.
Different from the traditions of bus excursions and sightseeing tours of the corporation, the Gray Line Halong has set sails for the overnight junk on the sea, with various size from 1 to 14 deluxe cabins. Each cruise featured by a unique kind of activities, inclusive of original sea routes, visits to fishing villages or Pearl farms, and spontaneously friendly meetings with the local communities.
After five years of operation, the Gray Line Halong now is a leading safe and sound cruise , which explore the centrally protected area of Halong Bay with large grottoes into one trip and frequently extend their activities off the beaten tracks on the sea, aiming to ensure the top leisure for travelers. In pursuit of key values, Gray Line Halong is family-focused offering a wide range of cabins that fits families, couples and small-sized groups.
Appx. 70% of the Gray Line guests had remarked that they felt relaxed at our low guest-to-crew ratio on-board and would love to return to Halong Bay or introduce their friends to experience the itineraries with the Gray Line Halong. For the crew, that award is far more excellent than any motivations they want to receive constantly.
Loved by Guests Award Winner 2019
Since 2013, Gray Line has continuously been awarded the title of “Loved by Guests 2019” and this badge is to honor our outstanding service over the past year. Thank you Hotels.com™ and thank you our beloved customers.
Guest Rated Award 2018
Known as the world’s travel platform, Expedia has won may hearts’ customers since early & Gray Line Halong takes great honors to have their guests’ recommendation in 2018.
Certificate of Excellence 2018
Gray Line Halong is honored by the World’s Largest Travel Site with millions traveler reviews – TripAdvisor for our excellent service provided to clients in Halong Bay.
Top 3 Cruises for Honeymoon in Halong
The best channel for sophisticated travelers seeking unique holiday experiences, Travelmyth’s all to find perfect accommodations. We are honored in Top 3 Cruises for Honeymooners visiting Halong Bay.
Certificate of Excellence 2017
Rated by 500+ guests, Gray Line has won the certificate of Excellence from Tripadvisor among 400+ Halong cruises over 3 years. We value & strive to deserve their compliments.
WotIf guest review Awards
Gray Line Cruise was honored to receive great guest reviews on Australia’s 1st Hotel Booking website that means a lot for our reputation in Halong Bay.
Readers’ Choice Awards 2017
In 2017, a luxury and lifestyle travel magazine published by Condé Nast used to honor our name – Gray Line Halong for meaningful experience in Halong Bay.
Guest Review Award 2016
Joined since 2013, Gray Line Halong have been one of high-ranked properties with competitive pricing and outstanding service. We are rated it 8.9 for a two-person trip.
Exploring the Bay in COMFORT!
Sustainability is vital, especially at a World’s Natural Heritage - with rocketing growth like Halong, so what Gray Line Halong crew have contributed to the local environmental efforts can be named very specifically.
First and foremost, the crews are either raising AWARENESS of the members, their families and the community by taking participation in the World Environment Day, Biodiversity Day, in campaigns to assisting local fishermen, or APPLYING latest equipment to separate oily waste before discharging sewage into the sea. The system has been installed since 2013 before the very first cruise of Gray Line completed.
Since 2014, Gray Line has participated in various training sessions for new generations of tour guides about the need of maintaining the environment & progressive Eco-awareness utmost. Many has been our full time staff until nowadays.
In December 2015, Gray Line had participated in the 2nd professional conference of “The Halong Bay - Cat Ba Alliance Ideas” held by International Union for Conservation of Nature. Following the post-conference memorandum, Gray Line has committed with the rules of the Council of Global Sustainable Tourism and joined their campaigns to reduce water pollution from all cruises.
In early 2018, Gray Line Cruise, one of the three cruise teams as chosen by the local authorities - Halong City People’s Committee and Chodai Co, Ltd. has been designated as initial cruises to promote Bio Toilet Technology for marine ecosystem conservation. It is such a big honor and responsibility to work together for a better regional ecology.
Building your career at Gray Line
At Gray Line, individuals who are high-committed and try to dedicate their best are welcome. To hesitate about work experience is pointless. We have awareness of the quality of human resource and selectively well-trained courses are periodically given. Now, seek for our current openings hereby:
Department: Operation Department
Location: Hanoi, Vietnam
Duration: Full-time
Status: Occupied
JOB DESCRIPTION
- Arranging & controlling daily quality services for cruises in Halong
- Scheduling tour-guide team and coordinating to solve unexpected issues
- Managing cabin system and handling related items
REQUIREMENTS
- Quality of patience and accuracy
- Intermediate English communication
Department: Operation Department
Location: Flexible Hanoi – Halong
Duration: Full-time
Status: Vacant
JOB DESCRIPTION
- Keep customers happy and satisfied with Gray Line service
- Implementing daily program and handling related items
- Coordinating to Operation to solve unexpected issues
REQUIREMENTS
- Advanced English communication
- Quality of patience and flexibility
Department: Sales Department
Location: Hanoi, Vietnam
Duration: Full-time
Status: Vacant
JOB DESCRIPTION
- Seeking, keeping B2B relationships productive and meeting their requests
- Co-operating with departments to ensure daily-tour program quality
- Escorting, evaluating products and enhancing improvement
REQUIREMENTS
- Good communication and presentation skills
- Well-organizing & target-focusing and & team-working skills
Department: Operation Department
Location: Halong, Vietnam
Duration: Full-time
Status: Vacant
JOB DESCRIPTION
- Monitoring all services and facilities to meet client expectations
- Resolving and investigating customers’ feedback, issues and queries
- Coaching staff quality and improving cruise services
REQUIREMENTS
- Having experience in Halong cruises
- Male candidates are prioritized
Department: Sales Department
Location: Halong, Vietnam
Duration: Full-time
Status: Vacant
JOB DESCRIPTION
- Managing all kitchen functions in purchasing, preparing & maintaining food quality
- Training of employees in cooking, plate presentation & cost control
- Planning, pricing and improving menu items
REQUIREMENTS
- A chef’s degree or certification
- Experience in Halong cruises or mid-sized resorts
Great things in business are never done by one person. To Gray Line Cruise, they’re done by vast supportive partners from Travel Agencies, Hotels and Tour Operators in Vietnam and oversea. We treasure it as a part of our success. Here under are some from our long-term relationships since early days of operations.