Welcome to Gray Line Halong Cruise website. The purpose of this privacy policy is to inform you as to what information may be collected when visiting the site, how this information is used by us, how such information may be shared with a third party. We are committed to protect the privacy of your personal information under the Privacy Act of 1988 (as amended by the Privacy Amendment – Private Sector Act 2000). By using our Sites, you explicitly agree to the terms and conditions of the Privacy Policy in effect at the time of your use.

1, COLLECTING PERSONAL INFORMATION
To access and use certain services at www.graylinehalong.com, you may be required to register with your personal information such as email, name, Telephone No… The information is used for reservation purpose only, i.e. to fulfill your specific request, troubleshoot customers, provide you with better customer service … If your details change or if you think we have incorrect information please advise us immediately.

2, LOCATION INFORMATION
We may collect precise location information from your device. This may include information about your exact location when you use our Platform. We may also collect this information in the background when our mobile applications are not in use.

3, USING PERSONAL INFORMATION
Graylinehalong.com collects and uses your personal information for the purpose consistently and fully compliant with the contents of the “Private Policy”. We use personal information for our own internal statistics only, record keeping and to help us review and improve our services. We need this information to ensure the cruise you choose meets your needs. When necessary, we can use this information to contact you directly such as: send letters of thanks, welcome, and technical information about security. You can receive regular information of products, services, upcoming events or employment information if you subscribe to email notifications.

4, SHARING PERSONAL INFORMATION
Only authorized Gray Line Halong employees have access to this information. We ensure the security of your information and there are procedures in place to safeguard your personal information in accordance with provisions of data protection legislation.
We are committed to not disclose your personal to any third party, except as required by law and as is necessary to fulfill your request.
We may disclose or provide your personal information in the case which is really necessary as follows: (a) upon request of law enforcement agencies; (b) in cases where we believe it will help us to protect their legitimate rights under the law; (c) emergency and necessary to protect the personal safety of other members of Gray Line Halong.

5, COOKIE/TRACKING TECHNOLOGY
Gray Line Halong’s website may use cookie and tracking. This useful technology can help gather information such as browser type, operating system, average time spent on the website, the number of visitors to the website, and understanding how visitors use the website. Cookies can also help us customize the website for visitors. Third parties are not allowed to access this information. Personal information cannot be collected via cookies and other tracking technology.

6, LINKS
This website may contain links to third party sites. Gray Line Halong is not responsible for the collection of personal information or the privacy of such information on third party sites.

7, CHANGES TO THIS PRIVACY POLICY
Gray Line Halong reserves the right to change this privacy statement at any time. Such changes will be posted on this page and in compliance with applicable federal privacy laws.

8, CONTACT INFORMATION
We always welcome comments, contact and feedback from you about the “Privacy Policy”. If you have any questions or concerns with respect to this privacy statement, please send an email to contact@graylinehalong.com