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SPECIAL NEEDS Archives - Gray Line Halong Cruise https://www.graylinehalong.com/faqs_cat/special-needs/ Mon, 14 Oct 2019 05:31:30 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 Is it possible to get twin-bed rooms? https://www.graylinehalong.com/faqs/is-it-possible-to-get-twin-bedded-rooms/ Thu, 09 Aug 2018 14:33:48 +0000 https://www.graylinehalong.com/?post_type=faq&p=1462 Yes, we can arrange, but as our beds are big, the request for twin-bed room should be sent to our reservation before you reach the pier at least 24 hours.

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]]> Yes, we can arrange, but as our beds are big, the request for twin-bed room should be sent to our reservation before you reach the pier at least 24 hours.

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]]> Can I cruise when I’m pregnant? https://www.graylinehalong.com/faqs/can-i-cruise-when-im-pregnant/ Thu, 09 Aug 2018 14:33:16 +0000 https://www.graylinehalong.com/?post_type=faq&p=1461 Yes, you can, if your doctors issue no special restrictions for you and if you feel totally well.

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]]> Yes, you can, if your doctors issue no special restrictions for you and if you feel totally well.

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]]> Can I use wheelchair? https://www.graylinehalong.com/faqs/can-i-use-wheelchair/ Thu, 09 Aug 2018 14:32:44 +0000 https://www.graylinehalong.com/?post_type=faq&p=1460 Yes, you can, our crew will assist you with your wheelchair, we recommend you to book the suites in the cruise-front for easy moving, sightseeing, and having separated area.

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]]> Yes, you can, our crew will assist you with your wheelchair, we recommend you to book the suites in the cruise-front for easy moving, sightseeing, and having separated area.

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]]> What will happen if I get sick? https://www.graylinehalong.com/faqs/what-will-happen-if-i-get-sick/ Thu, 09 Aug 2018 14:32:02 +0000 https://www.graylinehalong.com/?post_type=faq&p=1459 If you have seasick, there will be some seasons the waves are a bit stronger than other time (July and August), but in general it’s smooth on the sea. If you suddenly feel sick whilst onboard, we will assist you with the speedboat to take you to the nearest hospital.

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]]> If you have seasick, there will be some seasons the waves are a bit stronger than other time (July and August), but in general it’s smooth on the sea. If you suddenly feel sick whilst onboard, we will assist you with the speedboat to take you to the nearest hospital.

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]]> Can I extend my cruise vacation? https://www.graylinehalong.com/faqs/can-i-extend-my-cruise-vacation/ Thu, 09 Aug 2018 14:31:15 +0000 https://www.graylinehalong.com/?post_type=faq&p=1458 Yes, you can, if our Cruise Manager confirms that there will be available rooms after your trip.

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]]> Yes, you can, if our Cruise Manager confirms that there will be available rooms after your trip.

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]]> What should I do if I need upgrade? https://www.graylinehalong.com/faqs/what-should-i-do-if-i-need-upgrade/ Thu, 09 Aug 2018 14:30:41 +0000 https://www.graylinehalong.com/?post_type=faq&p=1457 Yes, you can, if our Cruise Manager confirms that there will be available higher categories for you to upgrade and if you agree with the upgrading surcharge.

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]]> Yes, you can, if our Cruise Manager confirms that there will be available higher categories for you to upgrade and if you agree with the upgrading surcharge.

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]]> What options are available for children with special needs? https://www.graylinehalong.com/faqs/what-options-are-available-for-children-with-special-needs/ Thu, 09 Aug 2018 14:29:45 +0000 https://www.graylinehalong.com/?post_type=faq&p=1456 We will answer you with much more specific needs and concerns. Let contact us via contact@graylinehalong.com or your agents.

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]]> We will answer you with much more specific needs and concerns. Let contact us via contact@graylinehalong.com or your agents.

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]]> What options are available for guest who are deaf or hard of hearing? https://www.graylinehalong.com/faqs/what-options-are-available-for-guest-who-are-deaf-or-hard-of-hearing/ Thu, 09 Aug 2018 14:28:42 +0000 https://www.graylinehalong.com/?post_type=faq&p=1455 Sorry, we have currently no idea and technology to support in these cases. If you really want to experience the Halong beauty once in a life time, go for it. The bay itself is beautiful without any information from tour guides.

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]]> Sorry, we have currently no idea and technology to support in these cases. If you really want to experience the Halong beauty once in a life time, go for it. The bay itself is beautiful without any information from tour guides.

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]]> What options are available for guests who are blind or limited vision? https://www.graylinehalong.com/faqs/what-options-are-available-for-guests-who-are-blind-or-limited-vision/ Thu, 09 Aug 2018 14:28:22 +0000 https://www.graylinehalong.com/?post_type=faq&p=1454 Sorry, we have currently no idea and technology to support in these cases.

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]]> Sorry, we have currently no idea and technology to support in these cases.

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]]> Is the any assistance available for non-English speaking guests? https://www.graylinehalong.com/faqs/is-the-any-assistance-available-for-non-english-speaking-guests/ Thu, 09 Aug 2018 14:27:57 +0000 https://www.graylinehalong.com/?post_type=faq&p=1453 Our tour guide speak English well and slow enough for clients to understand. Moreover, Halong itself is beautiful and you can experience even with a little language barriers. We are also completing the audio guide tech that supports none-English speaking guests in the near future.

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]]> Our tour guide speak English well and slow enough for clients to understand. Moreover, Halong itself is beautiful and you can experience even with a little language barriers. We are also completing the audio guide tech that supports none-English speaking guests in the near future.

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