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Privacy Policy

Welcome to Gray Line Halong website. Please revise this privacy policy concerning how we collect, protect, use and share information you provide to us through use of this website before submitting any personal information. By using the website, you explicitly agree to the practices described in this privacy policy in effect at the time of your use. You are encouraged to review this privacy policy whenever you visit the website to make sure that you understand how any personal information you provide to us will be used.

Personal information
Gray Line Halong collects personal information, such typically as names, phone number, and email addresses for reservation purposes only. The information is used to fulfill your specific request, provide you with better customer service, and to contact you about special promotions and new products. If your details change or if you think we have incorrect information please advise us immediately.

Data Security
We take into account the security of your personally identifiable information. All data from this website are sent to us using the SSL (Secure Sockets Layer) encryption and transmission method. Only authorized Gray Line Halong employees have access to this information. We ensure the security of your information and there are procedures in place to safeguard your personal information in accordance with provisions of data protection legislation.

If you have any questions or concerns about privacy and security of information please contact us at contact@graylinehalong.com and we will return to you as soon as possible.

Cookie/Tracking Technology

Gray Line Halong’s website may use cookie and tracking. This useful technology can help gather information such as browser type, operating system, average time spent on the website, the number of visitors to the website, and understanding how visitors use the website. Cookies can also help us customize the website for visitors. Third parties are not allowed to access this information.
Personal information cannot be collected via cookies and other tracking technology.

Legal Disclaimer
Gray Line Halong reserves the right to disclose your personal information when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions. We may need your information if we we in good-faith believe that such action is necessary to defend or protect the rights or property of Gray Line Halong, its websites, or the safety of passengers or the public.

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